Discrimination is Against the Law

The Kroger Co.’s and its subsidiaries’ pharmacies and retail health clinics (“Kroger”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Notice Informing Individuals about Nondiscrimination and Accessibility Requirements and Nondiscrimination Statement:


Kroger complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Kroger does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Kroger:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:

    • Qualified sign language interpreters; and

    • Written information in other formats (for example large print).

  • Provides free language services to people whose primary language is not English, such as:

    • Qualified interpreters; and

    • Certain information written in other languages

If you need these services, contact the Section 1557 Compliance Coordinator.

If you believe that Kroger has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Bill Shinton – Section 1557 Compliance Coordinator, 1014 Vine Street, 3rd Floor - Pharmacy, 844-567-4377, Facsimile 513-762-1547, ACACompliance@kroger.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Bill Shinton – Section 1557 Compliance Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

View Section 1557 Grievance Policy and Procedures